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FAQ
FREQUENTLY ASKED QUESTIONS
Frequently asked questions
General
Currently, we offer a curated selection of original patterns. Stay tuned for future customisation options!
SaddleUP stands out for original patterns, crafted with attention to detail, love for our pets and their welfare. We make sure our products are tested and put through a serious strain and usage before we release them for sale.
The community we have created is amazing and we love to see our customers and their horses happy.
Exceptionally durable. We use industrial-grade materials and rigorous craftsmanship standards to ensure reliability in all our products.
At the moment, almost all of our products are handmade. SaddleUP products are handcrafted, reflecting our commitment to artisanal quality. Sport boots and bell boots are made by a selected manufacturer as we are unable to find correct materials to fit our standards.
We currently offer international shipping only in EU countries. Shipping costs and times may vary based on your location.
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